Junior Finance Clerk

About the Company

We pride ourselves immensely on the product we provide and the service we deliver it with. We believe that all South Africans can expect, and receive, consummately professional, world-class customer service.

We offer exceptional telephone services to businesses. With our telephone system in the cloud, we offer South African businesses the flexibility to work where and how they want and manage everything themselves. We call it Freedom.

About the Job

Don’t enjoy learning and applying your skills with integrity and grace, and struggle with being held accountable for your actions or not being able to manage your own expectations? Then this job is not a fit for you.

Like your fellow finance colleagues, you will be responsible for most things financial at the South African branch of Voys. This role owns all things operational in finance — keeping the day-to-day money stuff running smoothly, accurately, and on time.

We’re looking for an organised, diligent, and self-motivated individual. A very particular individual who takes ownership for providing excellent customer service, welcomes critical feedback with an open and growth mindset, and has accountability as a part of their work ethic. Working autonomously is what you’re already good at, and you have a track record to prove it. You’ll be juggling operational responsibilities, while at the same time keeping sight of the big picture and supporting your team as needed.

Your ability to be a good team player will be key to your success. You can execute all the above while being ‘firm, fair and kind’.

What you'll be responsible for

• Accounts Receivable collections and customer queries

• Accounts Receivable management & control

• Daily bank reconciliations

• The Accounts Payable (creditors control) and Financial Administration functions will likely only be introduced on successful completion of your probationary period.

Role Accountabilities

Debtors control (Accounts Receivable)

• Telephonic and email collections

• Resolving debtor queries efficiently and with urgency

• Reconcile debtor accounts

• Processing credit notes, when and where applicable

• Attending to the accounts inbox

• Keeping the accounting system (Xero), service platform (Freedom), and CRM (Hubspot) systems in sync

• Pre - Billing checks

• Accounts Receivable ticket management

• Preparing and submitting debit orders via Netcash

Creditors control (Accounts Payable)

• Follow up with suppliers re: accuracy of bills or bills not received

• Resolving supplier queries

• Reconciling supplier accounts

• Processing supplier invoices

• Processing supplier payments

• Keeping the vendor (supplier) database updated

Bank reconciliations

• Importing daily bank statements

• Reconciling daily bank transactions in Xero

Essential to your success

• Punctual, Proactive, and Flexible

• Good communication skills, both internal and external (Speak and read English fluently, additional languages would be a bonus)

• Can work independently and well in a team

• Use initiative and suggest improvements

Projects

Create a clear, impactful process to manage prepaid and postpaid tickets that will produce measurable metrics and provide insights into performance

Minimum Requirements

• Matric with Accounting as a subject, as well as an accounting /financial diploma (Bookkeeping or Financial Accounting from any registered and accredited higher learning institution in SA)

• 3 - 5 years of experience with managing all related Accounts Receivable functions, processes, and online accounting software, i.e., Xero Accounting, would be advantageous (proven full-function debtors experience is essential for the success of a candidate)

• The successful rolefiller requires having had exposure to customers, as regular telephonic & written interaction is part of the accounts receivable function

• Solid understanding of basic accounting principles, as numerical assessments will be conducted during the hiring process

• Ability to interpret and execute all standard operating procedures within the finance division, independently and proactively, once the initial onboarding has been completed

If you meet all of the above criteria, we encourage you to apply. Applications that do not meet the stated requirements will, unfortunately, not be considered.

About You, and The Team

You are already based in Cape Town, and a self starter that is able to focus, would actually enjoy creating and maintaining good relationships with our existing and new customers, especially when it comes to keeping their accounts in good standing, at all times. There is an 11-member finance team globally. Maarten, Rohan, Shihaam, Melody, Natalie, and Helen are currently processing and overseeing the finance-related responsibilities for the South African branch. Maarten, Rohan, and 5 other NL colleagues are based in Groningen at our headquarters. You will be required to collaborate and share some related finance matters with all the relevant stakeholders within the organisation. 

About Pay & Benefits

Salary R 22 625.00 + secondary health, study and wellness benefits

We have an awesome office in Jamieson Street, Gardens.  When you have gained sufficient experience, you will have the option to work hybrid once your 6-month probation period has been completed, in the office. You’ll then have access to secondary benefits like Medical Aid allowance, Income Protector, Personal Development Allowance, and more. 

Apart from these benefits, you will also have the opportunity to thrive in our holacratic environment, which allows you to work autonomously. With this, you will have the amazing chance to experience the full power of distributed authority.

Become an integral part of a passionate team looking to redefine how organisations treat both their people and their customers, while at the same time seizing the incredible cloud-based phone system opportunity in South Africa.

Apply now if you want to join a team of smart, passionate individuals inspired by setting new standards of partner and customer delight. Go ahead and hit the button below, and help us build the future of telecommunications, one happy customer at a time.