Junior Finance Clerk
Our purpose is to establish a new standard of excellence in customer service.
About the Company
We pride ourselves immensely on the product we provide and the service we deliver it with. We believe that all South Africans can expect, and receive, consummately professional, world-class customer service.
We offer exceptional telephone services to businesses. With our telephone system in the cloud, we offer South African businesses the flexibility to work where and how they want and manage everything themselves. We call it Freedom.
About the Job
Don’t enjoy learning and applying your skills with integrity and grace, and struggle with being held accountable for your actions or not being able to manage your own expectations? Then this job is not a fit for you.
Like your fellow finance colleagues, you will be responsible for most things financial at the South African branch of Voys. This role owns all things operational in finance — keeping the day-to-day money stuff running smoothly, accurately, and on time.
We’re looking for an organised, diligent, and self-motivated individual. A very particular individual who takes ownership for providing excellent customer service, welcomes critical feedback with an open and growth mindset, and has accountability as a part of their work ethic. Working autonomously is what you’re already good at, and you have a track record to prove it. You’ll be juggling operational responsibilities, while at the same time keeping sight of the big picture and supporting your team as needed.
Your ability to be a good team player will be key to your success. You can execute all the above while being ‘firm, fair and kind’.
What you'll be responsible for
Bookkeeping
Accounts Receivable collections and customer queries
Daily bank reconciliations
Role Accountabilities
Debtors control
Telephonic and email collections
Resolving debtor queries efficiently and with urgency
Reconcile debtor accounts
Processing credit notes, when and where applicable
Attending to the accounts inbox
Keeping the accounting system (Xero), service platform (Freedom), and CRM (Hubspot) systems in sync
Creditors control
Follow up with suppliers re: accuracy of bills or bills not received
Resolving supplier queries
Reconciling supplier accounts
Processing supplier invoices
Processing supplier payments
Bank reconciliations
Importing daily bank statements
Reconciling daily bank transactions in Xero
Essential to your success
Punctual, Proactive, and Flexible
Good communication skills, both internal and external (speak and read English fluently, additional languages would be a bonus) as you will spend a significant amount of time calling and answering calls from our customers and suppliers.
Team player, not looking for, or needing any hand-holding
Must be able to alert teammates on improvements
Welcomes and thrives on critical feedback, and sees this as an opportunity for growth.
Projects
Create a clear, impactful process to manage prepaid and postpaid tickets that will produce measurable metrics and provide insights into performance
Minimum Requirements
Matric with Accounting as a subject. An accounting /Financial diploma
3 - 5 years of relevant experience with online accounting software (i.e, Xero Accounting would be advantageous.) and managing Accounts Receivables
The role requires some exposure to customers, as regular customer interaction is part of the accounts receivable function
Understanding of basic accounting principles
Proactive and consistent in handling routine tasks
Self-motivated, ability to execute tasks autonomously
About You, and The Team
You are already based in Cape Town, and a self starter that is able to focus, would actually enjoy creating and maintaining good relationships with our existing and new customers, especially when it comes to keeping their accounts in good standing, at all times. There is an 11-member finance team globally. Maarten, Rohan, Shihaam, Melody, Natalie, and Helen are currently processing and overseeing the finance-related responsibilities for the South African branch. Maarten, Rohan, and 6 other NL colleagues are based in Groningen at our headquarters. You will be required to collaborate and share some related finance matters with all the relevant stakeholders within the organisation.
About Pay & Benefits
Salary R 22 625.00 + secondary health, study and wellness benefits
We have an awesome office in Jamieson Street, Gardens. When you have gained sufficient experience, you will have the option to work hybrid once your 6-month probation period has been completed, in the office. You’ll then have access to secondary benefits like Medical Aid allowance, Income Protector, Personal Development Allowance, and more.
Apart from these benefits, you will also have the opportunity to thrive in our holacratic environment, which allows you to work autonomously. With this, you will have the amazing chance to experience the full power of distributed authority.
Become an integral part of a passionate team looking to redefine how organisations treat both their people and their customers, while at the same time seizing the incredible cloud-based phone system opportunity in South Africa.
Apply now if you want to join a team of smart, passionate individuals inspired by setting new standards of partner and customer delight. Go ahead and hit the button below, and help us build the future of telecommunications, one happy customer at a time.
